Terms and Conditions

Terms and Conditions

We only publish our rates in the Daily Tours section, in the Vacations Packages section we don’t provide any rate, and this is because we need to know some information in advance in order to quote your potential visit to Nicaragua with our company.

Some of the information we need is as follows: When do you plan to travel? If not exact dates, then the month or at least the year you plan to visit. Since we only offer private tours, the cost per person of each trip depends on the number of people you plan to visit with.

• Methods of Payment

For Daily Tours, you can find the Book Now button on everyday Tour Page, and for Vacation Packages, get in touch with us by sending an email to info@nextadventurenicaragua.com or    WhatsApp +505 89583684 so we can provide you with a customized payment link.

• Payment Policy for Vacation Packages

Payment Plan Option 

To provide flexibility and convenience, we offer a monthly installment payment plan for our vacation packages. Customers can secure their trip by making an initial deposit and then paying the remaining balance in scheduled monthly installments.

Payment Process

• Initial Deposit: A minimum deposit of [20%] of the total package price is required at the time of booking to confirm the reservation.
• Monthly Installments: The remaining balance will be divided into equal monthly payments leading up to the final due date.
• Final Payment: The full amount must be paid no later than [30] days before the departure date to ensure all reservations are confirmed.

Customized Payment Link

• Upon booking, customers will receive a personalized payment link where they can track their balance, view due dates, and make payments conveniently.
• Customers can pay with the most convenient currency: USD, EUR, GBP, CAD, AUD, NZD, CHF, NOK, DKK, SEK, PLN, HKD, and MXN.
• Payments can be made via credit/debit card, checking account, SEPA Debit, iDEAL, BACS Direct Debit, and more depending on the selected currency method.
• Automatic reminders will be sent before each installment is due to help customers stay on track.

• Payment based on seasons

High Season – November through March

A deposit of 50% of the total trip cost is required to guarantee reservations and services upon acceptance of proposed Itinerary. Balance is due 40 days prior to the start date of the tour. Any trips reserved less than 40 days prior to arrival must make full payment to confirm services.

Low Season – April through October

A deposit of 50% of the total trip cost is required to guarantee reservations and services upon acceptance of the proposed itinerary. The balance is due 15 days prior to the start date of the tour. Any trips reserved less than 15 days prior to arrival must make full payment to confirm services.

• Cancellations & Refunds

If a client has to cancel a planned tour we do everything possible to return as much of your deposit as possible. Nevertheless, guaranteeing services and hotel availability often requires non-refundable deposits. So while we work with clients on a case-by-case basis to refund the most possible, we are bound by following the cancellation policy.

• Refund Policy for Cancellations Due to Weather Conditions

At Next Adventure Nicaragua, your safety and satisfaction are our top priorities. In the event that ferries are not running due to weather conditions such as storms or high winds, we will provide the following options:

1. Rescheduling Tours:
   Guests can reschedule their tour for a later date, ensuring they can still enjoy the planned experience.
2. Alternative Tours:
   Guests will be offered an alternative tour of equal value to the canceled activity. This ensures that you can continue to explore and enjoy your trip without disruption.
3. Partial Refund:
   If you choose not to participate in the alternative tour or reschedule, we will provide a partial refund of 50–60% of the tour price. This refund accounts for operational costs already incurred, such as transportation and tour guide services.

We appreciate your understanding and cooperation in these circumstances, as these policies are designed to ensure the best possible experience while accommodating unforeseen challenges.

• Cancellation policy

High Season – November through March

Notice of any tour cancellation must be sent in writing and noted as received by one of our staff. Amount of refund depends on the cancellation date in relation to your arrival date.
1) 30 days or more prior to the start date of the scheduled trip, there is a 100% refund, except any non-refundable hotel deposits.

2) 15-29 days prior to the start date of the scheduled trip, there is a 75% refund, except any non-refundable hotel deposits.

3) 8-14 days prior to the start date of the scheduled trip, there is a 50% refund, except any non-refundable hotel deposits.

4) 2-7 days prior to the start date of the scheduled trip, there is a 25% refund, except any non-refundable hotel

5) 24 hours prior to the start date of the scheduled trip or day tour, there are no refunds

Low Season – April through October

Notice of any tour cancellation must be sent in writing and noted as received by one of our staff. Amount of refund depends on the cancellation date in relation to your arrival date.
1) 20 days or more prior to the start date of the scheduled trip, there is a 100% refund, except any non-refundable hotel deposits.

2) 14-19 days prior to the start date of the scheduled trip, there is a 75% refund, except any non-refundable hotel deposits.

3) 8-14 days prior to the start date of the scheduled trip, there is a 50% refund, except any non-refundable hotel deposits.

4) 2-7 days prior to the start date of the scheduled trip, there is a 25% refund, except any non-refundable hotel

5) 24 hours prior to the start date of the scheduled trip or day tour, there are no refunds